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Online survey tool packed with powerful features!

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Online Surveys now easier than ever before!

Once you have created your GroupQuality account to access the online survey tool for the first time you need to click on the “Survey tool” link in the application menu. The first time you do this you will be asked to confirm activation. Select the activate button to link the survey tool to your main Group Quality account. Once done you will be able to access your online survey tool by simply clicking any of the menu links.

It is easy to get started with the online survey tool using the step by step process. The online survey tool steps you through the process of setting up your online survey. From scheduling the online survey to adding questions and tailoring participant invitations. As you step through the online survey you can choose to skip a step or come back to it later.

Online Survey Types

The dashboard view will display your active, scheduled and draft online surveys. When you first arrive at your online survey tool dashboard you will are prompted to create you new online survey. The online survey tool enables you to create either a standard online survey or what we call a screening online survey.

A standard online survey is one which is simply required to gather responses from a set of defined questions. A screening online survey is one you use to screen participants for an online community discussion, focus group, website usability test or a one on one interview.

A screening online survey enables you to gather participants and add them to a member project list in the member manager – a great way to build a list of participants for follow-up contact or research project.

An online survey grabs the invitation name and email details from a member project list in your account. You can also create a link for you survey by choosing to setup an intercept online survey. An intercept online survey is a survey which does not need a participant list. It requires you to either post the survey link in a website, Twitter, Facebook, Linked-in, or anywhere you would like to gather responses via the link to your online survey. Intercepts are a great way to capture and qualify participants for online community discussions, online focus groups, one on one interviews and website usability tests.

Online survey features

GroupQuality’s online survey tool also provides the option to set a question answer as required to continue. This means participants must answer a question a certain way before being allowed to proceed with the survey

Adding a response quota to your online survey enables you to define the types of responses you would like to capture based on answers to chosen set of question. For example, you might want to close a online survey after you have received 10 male and 15 female responses. Every time the survey is completed a response which meets each of those criteria is counted. Once your quota is reached (in this example, lets say the 10 males) the survey is closed for participants who meet that criteria Male. the survey would continue until you have received the 15 female responses. A survey participant must match all answers under the quota for it to apply to that response.

You can also include skip logic, or what we call Jump-to questions. If a participant answers a question with a particular answer you have tagged as a jump-to question you can then send the participant forward to continue from a particular question in the survey. You can also add show logic, which only shows certain questions if a participant answers a certain way.

Survey branching enables you to create several stream of questions which can be shown to participants based on the way they answer previous questions.

To provide greater flexibility we provide the option to add redirects to pages such as survey complete pages “http://www.example.com/completed_page.html” If you are either using an external panel list to send out your survey link (intercept type), or you would like the participants to see one of you own website pages, you can specify the location of any of the following:

  • Completed survey page
  • Respondent has qualified page
  • Respondent has not qualified page
  • Survey no longer available page
  • You’ve already completed this survey page

You can also create themes, share reports and so much more in our paid online survey plans. Check out the features below:

  • *Payment method
     
    All payments made annually in advance.
  • Account AdministratorsNumber of account administrators you can have in your account. Additional administrator licenses can be purchased.
  • Surveys email sends and link sharesNumber of surveys that can be sent by email each month.
  • Account ModeratorsNumber of account moderators you can have in your account.
  • Software supportFull online tutorials, manual and email support.
  • Buy survey participantsYou can purchase survey participants from within the survey tool.
  • Secure applications (SSL)All surveys under secure SSL session.
  • Number of surveysTotal number of surveys allowed in the account.
  • Number of questions per surveyTotal number of questions for each survey.
  • Survey templatesAccounts include service templates you can copy to get your started.
  • Number of responses per surveyTotal number of surveys responses permitted for each survey in the account.
  • Advance question typesQuestion types include simple multiple-choice to advanced multi-choice matrix, ordering, ranking, net promoter, ratings, text based answers and more.
  • Advance question logicSend participants / respondents to particular questions based on a previous question answer.
  • Advanced survey branchingCreate multiple survey branches and survey blocks. Send participants / respondents to a particular block of questions based on a previous answer.
  • Advance reporting and downloadsAdvance data analysis with drag and drop pivot tables and charting. Download advance reports in CSV (Excel) format and SPSS.
  • Custom survey themesCreate custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more...
  • Question piping
  • Required answer rules on questionsFilter out unwanted responses by marking a particular question answer as required in order for the participant to continue with the survey.
  • Advanced quota management toolsDefine the rules around now many responses to collect based on a set of predefined question quota rules. Example: 100 Female & 100 Male responses.
  • Website and mobile survey formatFormat of the survey will display based on the type of device being used to viewing your survey questions.
  • Auto or Manual survey schedulingSchedule your survey to begin and end on a particular date and time.
  • Website feedback intercept widgetDeploy a survey popup widget on your website.
  • Email invitations & intercept linksSend out email invitations or create a website link. Deploy in social media pages or on your website.
  • Email invitations trackingTrack individual survey opens and reminder sends.
  • Custom email invitation & remindersCustomise the messages in your email invitations and reminders.
  • Survey response ID taggingIf you need to tag the responses with an external ID (working with an external database or panel).
  • Rich text question formatsRich text question editor enables flexibility with question text design.
  • Add images to questions
  • Advanced participant screeningUse surveys to screen for qualitative research, such as online focus groups, and collect participant information to send to a panel manager project list.
  • Custom completion messagesCreate custom completion page messages based on the type of survey or survey topic.
  • Survey preview & collaborationSend a survey preview to colleagues, including logic instructions and share changes in real-time.
  • Rating scale threshold email alertsSet a rule for rating scale questions to alert you by email if a participants scores you below a predefined threshold.
  • Page redirects for completion pagesChoose to send participants to an external website page when they complete a survey or match a set of defined survey rules.
  • Real-time reporting managerOnline reports in chart and data table format.
  • Download reports: csv (Excel) or pdf
  • Account panel membersNumber of people you can store in your account lists and project lists.

FREE Trial

- Free
- Free
  • N/A
     
  • 1Additional administrator licenses can be purchased.
  • limited to 100 emails per survey
  • 1Can be used for moderating FREE365 live groups and discussion boards.
  • Self-service help centreFull online tutorials and manuals.
  • In order for our support team to help you source survey participants you need to upgrade to a paid subscription.
  • Unlimited
  • 15
  • 100Can be no larger than the allowed survey sends in a given month.
  • Create custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more... NOT INCLUDED
  • 500
  • Billed annually in advance.
  • 1Additional administrator licenses can be purchased.
  • 5,000 per monthIncludes Intercept surveys
  • 1Can be used for moderating FREE365 live groups and discussion boards.
  • Help centre & email supportFull online tutorials and manuals and standard email support for the survey tool only.
  • You can purchase survey participants from within the survey tool.
  • Unlimited
  • 30
  • 500Can be no larger than the allowed survey sends in a given month.
  • Create custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more... NOT INCLUDED
  • 5000

Professional Annual

  • Billed annually in advance.
  • 2Additional administrator licenses can be purchased.
  • 10,000 per monthIncludes Intercept surveys
  • 1Can be used for moderating FREE365 live groups and discussion boards.
  • Help centre & priority email supportFull online tutorials and manuals and priority queue email support for the survey tool only.
  • You can purchase survey participants from within the survey tool.
  • Unlimited
  • Unlimited
  • 1200Can be no larger than the allowed survey sends in a given month.
  • reate custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more...
  • 10000