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Online survey tool packed with powerful features!
Online Surveys now easier than ever before!
Once you have created your GroupQuality account to access the online survey tool for the first time you need to click on the “Survey tool” link in the application menu. The first time you do this you will be asked to confirm activation. Select the activate button to link the survey tool to your main Group Quality account. Once done you will be able to access your online survey tool by simply clicking any of the menu links.
It is easy to get started with the online survey tool using the step by step process. The online survey tool steps you through the process of setting up your online survey. From scheduling the online survey to adding questions and tailoring participant invitations. As you step through the online survey you can choose to skip a step or come back to it later.
Online Survey Types
The dashboard view will display your active, scheduled and draft online surveys. When you first arrive at your online survey tool dashboard you will are prompted to create you new online survey. The online survey tool enables you to create either a standard online survey or what we call a screening online survey.
A standard online survey is one which is simply required to gather responses from a set of defined questions. A screening online survey is one you use to screen participants for an online community discussion, focus group, website usability test or a one on one interview.
A screening online survey enables you to gather participants and add them to a member project list in the member manager – a great way to build a list of participants for follow-up contact or research project.
An online survey grabs the invitation name and email details from a member project list in your account. You can also create a link for you survey by choosing to setup an intercept online survey. An intercept online survey is a survey which does not need a participant list. It requires you to either post the survey link in a website, Twitter, Facebook, Linked-in, or anywhere you would like to gather responses via the link to your online survey. Intercepts are a great way to capture and qualify participants for online community discussions, online focus groups, one on one interviews and website usability tests.
Online survey features
GroupQuality’s online survey tool also provides the option to set a question answer as required to continue. This means participants must answer a question a certain way before being allowed to proceed with the survey
Adding a response quota to your online survey enables you to define the types of responses you would like to capture based on answers to chosen set of question. For example, you might want to close a online survey after you have received 10 male and 15 female responses. Every time the survey is completed a response which meets each of those criteria is counted. Once your quota is reached (in this example, lets say the 10 males) the survey is closed for participants who meet that criteria Male. the survey would continue until you have received the 15 female responses. A survey participant must match all answers under the quota for it to apply to that response.
You can also include skip logic, or what we call Jump-to questions. If a participant answers a question with a particular answer you have tagged as a jump-to question you can then send the participant forward to continue from a particular question in the survey. You can also add show logic, which only shows certain questions if a participant answers a certain way.
Survey branching enables you to create several stream of questions which can be shown to participants based on the way they answer previous questions.
To provide greater flexibility we provide the option to add redirects to pages such as survey complete pages “http://www.example.com/completed_page.html” If you are either using an external panel list to send out your survey link (intercept type), or you would like the participants to see one of you own website pages, you can specify the location of any of the following:
- Completed survey page
- Respondent has qualified page
- Respondent has not qualified page
- Survey no longer available page
- You’ve already completed this survey page
You can also create themes, share reports and so much more in our paid online survey plans. Check out the features below:
- *Payment method
- Account Administrators
- Surveys email sends and link shares
- Account Moderators
- Software support
- Buy survey participants
- Secure applications (SSL)
- Number of surveys
- Number of questions per survey
- Survey templates
- Number of responses per survey
- Advance question types
- Advance question logic
- Advanced survey branching
- Advance reporting and downloads
- Custom survey themes
- Question piping
- Required answer rules on questions
- Advanced quota management tools
- Website and mobile survey format
- Auto or Manual survey scheduling
- Website feedback intercept widget
- Email invitations & intercept links
- Email invitations tracking
- Custom email invitation & reminders
- Survey response ID tagging
- Rich text question formats
- Add images to questions
- Advanced participant screening
- Custom completion messages
- Survey preview & collaboration
- Rating scale threshold email alerts
- Page redirects for completion pages
- Real-time reporting manager
- Download reports: csv (Excel) or pdf
- Account panel members
- limited to 100 emails per survey
- Self-service help centre