Agile Market & Social Research Support Services
Expert agency help for your agile market research and insight projects!
Market Research Support
It is easy to tap into our knowledge, expertise and agile Insights Support Services. We are experts in agile online data collection and consulting. We work with you as part of your extended team, whether you need agile customer feedback, or advertising testing & validation out agile approach to market and social research will get your project up and running in days.
GroupQuality knowledge, tools and expertise is focused on helping you Co-create with a consumer target market to achieve your consumer insight or market research objectives quickly and effectively. Find out more about our full service agile consumer & market research services >>.
Data Insights Support
Data analytics can tell you a story about how people behave when faced with choices and decisions. How likely are they to purchase again in the future? How will the decisions people make in the past effect the choices they make in the future? Where do we need to focus our attention and resources? How do people feel about the brand, service or product offering?
There could be a shocking story waiting to be revealed if you know how to ask the right questions. We take your data and run it through our analysis methodology to find the answers you are looking for today. Find out more about GroupQuality data analytics support services.
Premium support for online Audio & Video Focus Groups
We help you organise your video focus group or interview by managing email invitations and onboarding with GroupQuality technology, and we go beyond that. We prepare video recipients by ensuring they can use their cameras and are ready for video and audio sessions and by providing the technical troubleshooting where necessary. Participants are supported in entering the video session for the roll call before the Moderator is ready to begin.
How much does this kind of support cost?
We charge a project setup fee of $150 + GST and a participant management fee equivalent of $50 + GST per participant whether you are running focus groups or one on one interviews. (Includes video and audio files).
Additional fees apply for other services. Find out more about video and Audio zoom support service> >
Qualitative Participant Recruitment from *$95 each
Our Australian audience panel follows the strictest levels of quality assurance and employs all the required checks and balances to maintain a high level of ISO 20252 certification. These research participants are made up of individuals who have agreed to take part in online research.
GroupQuality software subscribers can request a participant recruitment quote at any time. To find out more about how we recruit quality controlled participants for online insight projects for only *$95 per participant go to our participant recruitment service section for all the details > >
Market Research Software Training & Support Services
Even though your GroupQuality account comes with access to the online tutorials in our support centre, we also offer online training to help you come up to speed quickly. Our aim is to get you to a position where you can confidently create and run your own online customer feedback or insights projects.
You may choose to partner with us so that we can help you with your research planning, survey scripting, and discussion guide creation. Once we have created your insights project within your active GroupQuality account you are free to reuse the information for the duration or your software subscription. All you need to do is Contact us and we will take care of the rest.
Market Research Support & Social Research Support Testimonials
I’ve found GQ’s approach to hold a stack of advantages over traditional focus groups in ease of use, in cost, in reporting, and in service. The customer service has been outstanding and responsive. Anil Lambert
I highly recommend using this company as they offer continual support and make running this kind of market research extremely easy. Karina Wilson
Need to be more agile with the way you capture insight?
Some of our market and social research work!
Customer experience and energy product agile insights
GroupQuality was contracted by a data-driven creative agency to use its leading agile online customer experience community discussion to track the customer on-boarding, usage and effectiveness of an energy prepayment product. The research project aimed to obtain direct feedback from a sample of customers and walk in their shoes... read more
Online Survey For Childcare Services
The Client Adventure Patch is a not-for-profit childcare provider, with a strong focus on fun, exploring and imagination. Adventure Patch “…educators create a safe and nurturing environment for your child. We offer multiple care options including long daycare, outside school hours care and vacation care in the greater Hobart... read more
Case Study: Sentiment Text Analysis
The client “TasNetworks is a Tasmanian state-owned corporation that supplies power from the generation source to homes and businesses through a network of transmission towers, substations and powerlines.” The objective To uncover the sentiment and topic clustering hidden within the verbatim responses collected by the monthly ‘Satisfaction’ and ‘Ease... read more
Case Study: Energy industry agile community
The client: “TasNetworks commenced operations on 1 July 2014. It has been formed by a merger between Aurora Energy’s distribution network (the poles and wires) and Transend Networks (the big towers and lines). TasNetworks is a Tasmanian state-owned corporation that supplies power from the generation source to homes and... read more
Case Study – sparkling agile consumer insights before all the bubbles are set free!
The traditional way of approaching this consumer insight project would have been to run face to face focus groups, and stage in-home interviews to understand how the brand was invited and positioned in the home. The difficultly with this was that the cost to complete such a project would... read more
Insights from online discussion board saves direct mail campaign
Traditional face-to-face focus groups are regularly used to test creative and direct mail collateral before they are sent for pilot testing. But there is now a faster and more cost effective way of testing marketing collateral without losing any of the quality. A more insightful way of thoroughly testing... read more
Online requirements gathering the smart way
Case Study Background A technology development company needed an easy way of gathering user requirements from the target market for a new application, for parents with children with disabilities. The application would allow parents, carers and people with disabilities themselves to record and share information easily and securely. The... read more
