Agency Research software Plans and Pricing

Australian hosted online qualitative & quantitative research software.

Looking for full business consulting services? Please visit the business quote request page.
Want to sell the software as a services to other agencies? Please refer to our reseller licensing.

CALCULATE A PROJECT ONLY PRICE

Includes unlimted use of your tools for the project.
  • Prices shown are per project estimate only.

  • *Project licenses are paid in advance MasterCard , Visa or Bank Deposit.

  • View software features…

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ANNUAL SUBSCRIPTION PRICE#

Buy the Annual License and Save 50%^
    • Australian hosting & data
    • Unlimited projects
    • Online help centre
    • Priority email support
  • View software features…

  • ^12 month contract. Paid annually in advance. Unlimited use. #Please note: resale of GroupQuality products to other agencies is not permitted under this license – please use per project license, or for long term licensing requirements, please see the Value Added Reseller Program for more details.

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All prices shown exclude taxes. Frequently Asked Pricing Questions

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Compare plans, tools and features

Unlimited instant communities, discussions, diaries, forums.

  • *Payment methodSave 15% on professional and enterprise plans if you pay annually in advance.
  • Active community discussion boardsNumber of scheduled or in-progress boards you can have on your account.
  • Total discussion boards per accountTotal number of discussion boards you can create during your subscription period.
  • Account AdministratorsNumber of administrators on the account. Additional Administrator licenses can be purchased.
  • Account ModeratorsNumber of Moderators you can have in your account. Additional moderator licenses can be purchased on paid plans.
  • Administrator software supportOnline support, manuals, tutorials and email support provided to the designated Administrator.
  • Buy discussion participantsYou can purchase discussion board participants from within the Pro Survey Tool (included with your account) when you set up a participant recruitment screening survey using one of the templates provided.
  • Secure applications (SSL)All accounts and discussions under secure SSL sessions
  • Maximum participants per boardIncludes Participants, Moderators and Observers.
  • Private 1-to-1 or community styleA discussion board or topic can be private between you and the participant, or open enabling all participants to interact with each other.
  • Create branded themesCreate a discussion board theme template and add a logo, images and colour scheme.
  • Discussion plans & topicsAbility to create discussion plans to show topics for participants to comment on.
  • Image-hotspot™ testing toolUpload an image to a topic and create task where participants click or select areas on the image to create hotspots of interest. Filter results in the reporting section and save the image-hotspot™ to your desktop.
  • Instant pollsAdd polls to your discussion topics, toggle between hide and show, and decide if you want to reveal the results to participants.
  • Pipe and reveal topicsLoad multiple topics and participants must complete each topic in the order in which they are listed. Example, participants must post a comment on topic 1 before being able to see everyone's comments or being able to access topics 2.
  • Board welcome introductionAbility to create instructions for participants.
  • Upload images and private videosUpload and add private images and videos to discussion topics.
  • Embed YouTube videosAdd YouTube videos to your discussion topics.
  • In-board video recorded commentsParticipants can comment using the inbuilt video and audio recording tools.
  • Auto or manual scheduling boardsStart a board manually or schedule a board to begin automatically.
  • Auto or manual schedule topicsStart a discussion topic manually or schedule a topic to post to the board automatically.
  • Invitations, reminders & messagingUse the default system email messages or edit them to suit your needs.
  • Intercept discussion boardsCreate an intercept discussion board and deploy a link via a survey, on a website or a Facebook page.
  • Topic survey linkingEmbed a GroupQuality intercept survey into one or more discussion topics and pass participant and board data from the discussion board to the survey results.
  • Rich text comment toolsParticipants have the ability to style their comments to help convey emotional response.
  • Upload and share filesParticipants have the ability to upload Images, PowerPoint, PDF, Word, Excel files to share.
  • Participant anonymous aliasesYou can set the board to swap the participant names for an anonymous handle, which participants can change.
  • Excluded words and phrasesAdd words which you want hide from all participants if entered in to a comment on the board. Ideal for hiding brand names, bad language, etc.
  • Moderator notes, tags & categoriesThe moderator is able to create note categories and include observations about a comment using notes, tags and categories.
  • Moderator Control PanelThe moderator is able to moderate multiple discussion groups from the one dashboard.
  • Moderator Participant ManagerAdministrator has the option of giving moderator's permission to manage participant's.
  • Moderator transcript analysisModerator is able to filter and search the transcripts.
  • Participant trackingTrack the progress of each participant through your topics and view the last active state.
  • Transcript reporting & downloadSearch, filter and download comprehensive and detailed discussion board transcript reports at any time.
  • Word Cloud AnalysisAdministrator and Moderators' have the option of filtering and searching discussion using word clouds. Add stop words to remove unwanted words from the word cloud.
  • Account panel membersNumber of people you can store in your account lists and project lists.
  • Observer notification optionsAdministrator option to include or exclude Observers and Moderators' from Topic email notifications.
  • Member password resetAll member types assigned to a discussion board can reset their own password.
  • Online Help CenterIncludes tutorials, instructions, tips and instructional videos.

FREE Trial

- Free
- Free
  • N/A
  • 1
  • 2
  • 1Additional Administrator licenses can only be purchased on paid plans.
  • 1Additional moderator licenses can only be purchased on paid plans.
  • Self-service help centreOnline support, manuals, tutorials only.
  • In order for our support team to help you source participants you need to upgrade to a paid subscription.
  • 6
  • 1 active discussion planAbility to create discussion plans to show topics for participants to comment on.
  • 100
  • Paid in advance Visa or MasterCard
  • Unlimited
  • Unlimited
  • 1Additional Administrator licenses can be purchased @ $299 per Administrator.
  • 1Additional moderator licenses can be purchased $99 on a 30 day project license.
  • Help centre & priority email supportOnline support, manuals, tutorials and email support provided to the designated Administrator.
  • You can purchase discussion board participants from within the Pro Survey Tool (included with your account) when you set up a participant recruitment screening survey using one of the templates provided.
  • 100More participants can be purchased at a cost of $3 per participant.
  • Unlimited
  • 1000

Annual Subscription

  • 12 month plan. Choose to pay Annually & save 50%!Strictly a 12 month contract. Save 50% when you pay annually.
  • Unlimited
  • Unlimited
  • 1Additional Administrator licenses can be purchased at rate of $250 per Administrator per month.
  • 1Additional moderator licenses can be purchased at rate of $90 per Moderator per month.
  • Help centre & priority email supportOnline support, manuals, tutorials and priority email support provided to the designated Administrator.
  • You can purchase discussion board participants from within the Pro Survey Tool (included with your account) when you set up a participant recruitment screening survey using one of the templates provided.
  • 100More participants can be purchased at a cost of $3 per participant per month.
  • Unlimited
  • 5000

Unlimited live (real-time) focus groups, interviews, usability groups.

  • * Payment methods
     Save 15% on professional and enterprise plans if you pay annually in advance.
  • Active live groups & interviewsNumber of scheduled or in-progress groups or interviews you can have in your account at one time.
  • Account AdministratorsNumber of administrators on the account. Additional Administrator licenses can be purchased.
  • Account ModeratorsNumber of Moderators you can have in your account. Additional moderator licenses can be purchased on paid plans.
  • Software supportOnline support, manuals and tutorials.
  • Buy group participantsYou can purchase group participants from within the Pro Survey Tool (included with your account) when you set up a participant recruitment screening survey using one of the templates provided.
  • Secure applications (SSL)All accounts and lives groups / interviews under a secure SSL session.
  • Max people in each live groupIncludes participants, observers, moderators.
  • Text chat groups & interviewsChat to all participants as a group or privately. You can also chat to observers privately.
  • Webcam video and audio toolsRun live webcam & audio groups. Record the video and audio and play it back. The maximum shown for each plan includes Participants and the Moderator - Observers can view only and do not have an option to share video and audio.
  • Webcam video and audio playbackRecord the video and audio and play it back in your reporting area. Download versions can be obtained for $10 per individual participant video recording.
  • Usability tracking tools & reportsPresent usability tasks to an entire live group and view extensive usability tracking reports.
  • Shared image markup toolAn interactive and shared markup board you can load for the group to markup pre-loaded images. Save the results and download from the reporting area.
  • Discussion plans / guidesBrings together all your group items in an ordered timeline, you can then simply activate for participants once in the live workspace.
  • Discussion topicsAdd discussion topics to your discussion plans to keep the group conversation on track.
  • Chat tool discussion promptsPre-configured sentences or prompts you can add to a drop down under you chat box for quick responses.
  • Multi-media and html pagesCreate your own web pages, add video multi-media page or point to a website. Create website pages to share content & discuss with you group or individual.
  • Survey & poll questionsCreate poll or survey questions to deliver to the group.
  • Surveys and quizzesJoin together survey questions to create short surveys or quizzes to display in the live workspace.
  • Authored page slide showsCombine your pages together and create point and click slide show for participants to move through.
  • Brand log-in and workspace screensAdd you own logo and colour scheme to the log-in screens and workspace areas.
  • Transcript reporting & downloadSearch, filter and download comprehensive and detailed discussion board transcript reports at any time.
  • Multi-media storageAmount of media you can store on your live groups media manager.
  • Account panel membersNumber of people you can store in your account lists and project lists.

FREE Trial

- Free
- Free
  • N/A
     
  • 1Number of scheduled or in-progress groups or interviews you can have in your account at one time.
  • 1Additional Administrator licenses can only be purchased on paid plans.
  • 1Additional moderator licenses can be purchased on paid plans.
  • Self-service help centreOnline support, manuals, tutorials only.
  • In order for our support team to help you source participants you need to upgrade to a paid subscription.
  • 4Includes participants, observers, moderators.
  • 4 active tasksNumber of usability tasks you can have in your account at one time.
  • 1 active plan / guideNumber of discussion plans you can have in your account at one time.
  • 4 active topicsNumber of discussion topics you can have in your account at one time.
  • Unlimited
  • 4 active pagesNumber of pages you can have in your account at one time.
  • 4 active questionsNumber of questions you can have in your account at one time.
  • 1 active survey or quizNumber of surveys you can have in your account at one time.
  • 1 active page slide showNumber of slide shows you can have in your account at one time.
  • 500mb
  • 100
  • Paid in advance Visa or MasterCard
     
  • UnlimitedNumber of scheduled or in-progress groups or interviews you can have in your account at one time.
  • 1Additional Administrator licenses can be purchased @ $299 per Administrator.
  • 1Additional moderator licenses can be purchased $99 on a 30 day project license.
  • Help centre & priority email supportOnline support, manuals, tutorials and email support.
  • You can purchase group participants from within the Pro Survey Tool (included with your account) when you set up a participant recruitment screening survey using one of the templates provided.
  • 12Includes participants, observers, moderators.
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • 5 GB
  • 5000

Annual Subscription

  • 12 month plan. Choose to pay Annually to save 50%!
    Strictly a 12 month contract. Save 50% when you pay annually.
  • UnlimitedNumber of scheduled or in-progress groups or interviews you can have in your account at one time.
  • 1Additional Administrator licenses can be purchased at rate of $250 per Administrator per month.
  • 1Additional moderator licenses can be purchased at rate of $90 per Moderator per month.
  • Help centre & priority email supportOnline support, manuals, tutorials and priority email support.
  • You can purchase group participants from within the Pro Survey Tool (included with your account) when you set up a participant recruitment screening survey using one of the templates provided.
  • 12Includes participants, observers, moderators.
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • 10 GB
  • 10000

Just want the survey tool? Check out these plans!

 

BONUS: All plans include the online survey tool free. This includes Community Discussion Boards & Online Live Group Tool – upgrade at anytime.
  • *Payment method
     
    All payments made annually in advance.
  • Account AdministratorsNumber of account administrators you can have in your account. Additional administrator licenses can be purchased.
  • Surveys email sends and link sharesNumber of surveys that can be sent by email each month.
  • Account ModeratorsNumber of account moderators you can have in your account.
  • Software supportFull online tutorials, manual and email support.
  • Buy survey participantsYou can purchase survey participants from within the survey tool.
  • Secure applications (SSL)All surveys under secure SSL session.
  • Number of surveysTotal number of surveys allowed in the account.
  • Number of questions per surveyTotal number of questions for each survey.
  • Survey templatesAccounts include service templates you can copy to get your started.
  • Number of responses per surveyTotal number of surveys responses permitted for each survey in the account.
  • Advance question typesQuestion types include simple multiple-choice to advanced multi-choice matrix, ordering, ranking, net promoter, ratings, text based answers and more.
  • Advance question logicSend participants / respondents to particular questions based on a previous question answer.
  • Advanced survey branchingCreate multiple survey branches and survey blocks. Send participants / respondents to a particular block of questions based on a previous answer.
  • Advance reporting and downloadsAdvance data analysis with drag and drop pivot tables and charting. Download advance reports in CSV (Excel) format and SPSS.
  • Custom survey themesCreate custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more...
  • Question piping
  • Required answer rules on questionsFilter out unwanted responses by marking a particular question answer as required in order for the participant to continue with the survey.
  • Advanced quota management toolsDefine the rules around now many responses to collect based on a set of predefined question quota rules. Example: 100 Female & 100 Male responses.
  • Website and mobile survey formatFormat of the survey will display based on the type of device being used to viewing your survey questions.
  • Auto or Manual survey schedulingSchedule your survey to begin and end on a particular date and time.
  • Website feedback intercept widgetDeploy a survey popup widget on your website.
  • Email invitations & intercept linksSend out email invitations or create a website link. Deploy in social media pages or on your website.
  • Email invitations trackingTrack individual survey opens and reminder sends.
  • Custom email invitation & remindersCustomise the messages in your email invitations and reminders.
  • Survey response ID taggingIf you need to tag the responses with an external ID (working with an external database or panel).
  • Rich text question formatsRich text question editor enables flexibility with question text design.
  • Add images to questions
  • Advanced participant screeningUse surveys to screen for qualitative research, such as online focus groups, and collect participant information to send to a panel manager project list.
  • Custom completion messagesCreate custom completion page messages based on the type of survey or survey topic.
  • Survey preview & collaborationSend a survey preview to colleagues, including logic instructions and share changes in real-time.
  • Rating scale threshold email alertsSet a rule for rating scale questions to alert you by email if a participants scores you below a predefined threshold.
  • Page redirects for completion pagesChoose to send participants to an external website page when they complete a survey or match a set of defined survey rules.
  • Real-time reporting managerOnline reports in chart and data table format.
  • Download reports: csv (Excel) or pdf
  • Account panel membersNumber of people you can store in your account lists and project lists.

FREE Trial

- Free
- Free
  • N/A
     
  • 1Additional administrator licenses can be purchased.
  • limited to 100 emails per survey
  • 1Can be used for moderating FREE365 live groups and discussion boards.
  • Self-service help centreFull online tutorials and manuals.
  • In order for our support team to help you source survey participants you need to upgrade to a paid subscription.
  • Unlimited
  • 15
  • 100Can be no larger than the allowed survey sends in a given month.
  • Create custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more... NOT INCLUDED
  • 500
  • Billed annually in advance.
  • 1Additional administrator licenses can be purchased.
  • 5,000 per monthIncludes Intercept surveys
  • 1Can be used for moderating FREE365 live groups and discussion boards.
  • Help centre & email supportFull online tutorials and manuals and standard email support for the survey tool only.
  • You can purchase survey participants from within the survey tool.
  • Unlimited
  • 30
  • 500Can be no larger than the allowed survey sends in a given month.
  • Create custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more... NOT INCLUDED
  • 5000

Professional Annual

  • Billed annually in advance.
  • 2Additional administrator licenses can be purchased.
  • 10,000 per monthIncludes Intercept surveys
  • 1Can be used for moderating FREE365 live groups and discussion boards.
  • Help centre & priority email supportFull online tutorials and manuals and priority queue email support for the survey tool only.
  • You can purchase survey participants from within the survey tool.
  • Unlimited
  • Unlimited
  • 1200Can be no larger than the allowed survey sends in a given month.
  • reate custom survey theme templates and add your logo to your survey. Choose not to include a progress bar or previous question button and more...
  • 10000

Frequently Asked Questions

Is my account and data secure?

YES. All our applications secure:

  • All GroupQuality applications, media and database servers operate under a 256 bit Secure Socket Layer (SSL).
  • Complete separation of applications, databases, media and backup servers.
  • Real-time incremental database backup & daily snap-shots.
  • Amazon Web Services secure data centers utilising state-of-the art electronic surveillance and multi-factor access control systems. ISO 27001 security management.
  • Data centers are staffed 24×7 by trained security guards, and access is authorized strictly on a least privileged basis.
  • All data generated by our tools belongs to you, and we operate under stringent privacy laws.
Where is the data stored?

All data is captured, stored and backed-up by our servers in Sydney, Australia.

What does the FREE trial mean?

The FREE trial is available for you to try out GroupQuality. You can signup today to the free trial – no credit card is required. Once you have created your account you will have 14 days in which to use your free account. After your trial is over your account will remain active but you will need to upgrade by subscribing to one of the GroupQuality plans.

Are there limitations with the Market Research Software FREE trial?

Yes. You will be able to take the tools for a test drive and use the online self-service support center. The free trial is not supported for commercial use. We are not responsible for any loss of data which may occur while using the free trial on a commercial project. It is recommended that if you want to use the tools for a commercial project that you purchase a paid plan. Please review our plans a pricing page.

Can I use an annual subscription license to sell the software services to other Agencies?

No. This may occur when you are the Administrator and you want to sell a discussion board or focus group to a third party research company and include them as a moderator. This type of software use requires a ‘Reseller’ license under agreement with GroupQuality (GQTool Pty Ltd). If you are intending to do this, then please refer to the VAR license information for more details.

How do I pay

On the 30 day Project plan you pay a month in advance for 30 days access to any of the listed GroupQuality tool’s for each of your projects. During that time you can run as many discussion boards, live groups or surveys as you need for your current project. You will be required to pay in advance either by Visa or MasterCard prior to beginning your project. You will have 30 days from the date of purchase to complete your project, including any fieldwork. Any new projects or those that exceeds the time frame will require an additional payment. We will keep your projects and data available online. You can re-open your account at any time by paying for another project license. On the Professional annual plan (12 month contract) you have the choice of either paying monthly in advance by Visa or MasterCard, or you can save 15% and pay annually in advance by invoice and bank transfer. The Survey Tool plans must be paid by either Visa or MasterCard annually in advance.

How do I upgrade my plan from FREE trial to paid subscription without losing any of my data?

If you wish to upgrade the monthly subscriptions then simply contact us and we will organise this for you.

What website browser do I need to use GroupQuality®

Group Quality® has been designed to work with all major website browsers. Check the compatibility of your website browser now.

  • PC users: we support – Internet Explorer 8+, & the latest version of Firefox 10+ & Google Chrome
  • Mac users: we support – Safari 5+ Firefox 10+ & Google Chrome

Back to pricing ▲ Please click on the following link to check the compatibility of your website browser and update as instructed.

Do I need to download GroupQuality® software?

No. GroupQuality® is hosted in the cloud and you do not need to download software. You will also need the latest Adobe Flash Player on your computer to use some of the more advanced features including video and audio sessions. Please click on this link now to check the compatibility of your website browser.

Do you offer personal training?

We do offer remote online training starting at a minimum of $150 per hour with a minimum of one hour. All remote training is done via the Internet and is done through screen sharing. You can also access all tutorials and training materials from your Group Quality support centre once you have created your account.

If I have an issue how do I contact you?

You can contact us using your customer support centre available to you once you log into your account. Please also check out the comprehensive set of tutorials and question & answer sections. You may find someone has already answered your question.

If I decide not to renew what happens to my account?

On expiration of your subscription, if you choose not to renew, all data will be kept in your account and you will be downgraded to a view only account. If you choose to Cancel your account completely we will keep you data for 180 days. After 180 days all data will be deleted from the system. Back to pricing ▲